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FAQs

How do I create a video? / How do I make a visual?

Using Blotato Web App

The fastest way to create on-brand visuals is with the Blotato AI Agent. Describe what you want in plain language, and the AI Agent creates it using your Brand Kit for on-brand copywriting and visuals. You can chat with the AI to make changes.

  1. Open the Blotato AI Agent

  2. Describe what you want (e.g., "make a carousel about 5 productivity tips" or "create a video about the history of coffee")

  3. Chat with the AI to refine -- change text, swap images, adjust colors or style

  4. Export and publish when done

The AI Agent handles images, infographics, carousels, and videos. Set up your Brand Kit first for the best results.

Templates

For more control, select a specific template instead of the AI Agent:

  1. Go to Videos > New

  2. Select a template from the list (e.g., "AI Video with AI Voice", "Image Slideshow with Text Overlays")

  3. Enter your prompt or fill in the advanced options

  4. Click "Generate Video"

To access all customization options for a template (clip inputs, text overlays, captions, music, transitions), click Advanced Settings under the Generate Video button.

Browse all available templates at Videos > New.

Using Blotato API (n8n / Make.com / MCP)

First, check out templates to understand how they work:

  1. Go to https://my.blotato.com/videos/new

  2. Select a template

  3. Click CREATE VIDEO to see a sample

In n8n or Make, use the Blotato CREATE VISUAL node:

  1. Select a template from the dropdown list

  2. Start with a carousel template (renders near-instantly)

  3. Keep default inputs and click Execute

  4. Update inputs one-by-one to customize

  5. Check the API Dashboard to see the JSON payload for each template

For AI story videos with voice, use the template "AI Video with AI Voice".

To explore all parameters for any template, point your AI agent at the visuals help docs: https://help.blotato.com/api/visuals. The AI agent analyzes the available parameters for each template and customizes them automatically.

Where do I find my generated visuals?

All generated visuals appear in Videos, regardless of output type. This includes:

  • Videos

  • Images

  • Carousels

  • Infographics

  • Slideshows

This applies whether you created the visual in the Blotato web app, through the API, or through MCP in Claude Code / VS Code.

Note: this applies to AI-generated visuals only (created via a template or the AI Agent). If you upload an existing file using the presigned upload endpoint, the file is stored in Blotato's CDN but does not appear as a Visual in the Videos tab. To see content in Videos, generate it through a template or the AI Agent.

Click on any visual to open it in the editor. Click the red trash icon to delete it.

Why does my video have no audio or voiceover?

The first video template ("Create Everything with AI Agent") generates visuals and text but does not generate AI voiceover automatically.

  • Before creating: Select the 2nd template ("AI Video with AI Voice") instead. This template generates AI voiceover synced to each scene.

  • After creating: Open the video in the editor, click the blue caption track (or add one via "Caption" in the left sidebar), then click "Generate Voiceover."

For full instructions: AI Voiceover Captions

Why is my video not animated? (it's just static images)

The first video template ("Create Everything with AI Agent") creates static images by default. Static images cost fewer credits and render in less time than animated video clips.

To get a video with motion:

  • Before creating: Click "Need more customization? Click to see advanced options" and turn on the toggle to convert all AI images into video clips. This animates every image and uses more credits.

  • After creating: Open the video in the editor, click a green image clip, then click the "Create Animated Image" button in the left panel. This animates the clips you select.

Recommended order: create your video with static images first, review the result, then animate only the clips you want in the editor. This controls how many credits you spend.

For step-by-step animation instructions, see How do you animate still images into video clips?

Why did my video generation fail? (I have enough credits)

Video generation fails for reasons other than credits. If your status shows creation-from-template-failed:

  1. Your source image URLs are not publicly accessible -- Blotato's servers fetch images server-to-server. If your images are behind Cloudflare bot protection, a firewall, or require login, the fetch fails silently. Test by opening the URL in an incognito browser.

  2. The image format is unsupported or corrupted -- use standard JPEG, PNG, or WebP files.

  3. The template parameters are malformed -- check your JSON against the template docs at Visual Templates.

  4. The AI model provider is experiencing an outage -- retry after a few minutes.

Check your API Dashboard for the exact error details on the failed request.

How long does video generation take?

Video generation takes up to 10 minutes regardless of video type or AI model. If a video stays in "queueing" status for more than 15 minutes, the generation likely failed silently. Create a new video and retry. If the problem persists, contact support via in-app chat.

Why do I get an "insufficient-credits" error when I still have credits?

Before generation starts, Blotato adds up the credit cost of your entire video -- every scene, using the image and video models you selected -- and compares the total to your balance. If the estimated total is higher than your balance, generation stops with insufficient-credits, even if your balance looks large. No credits are deducted, because credits are only charged on successful generation.

Premium video models make this common. For example, VEO3 costs 1,250 credits per video clip, so a 3-scene VEO3 video needs 3,750 credits up front. A balance of 2,000+ credits is not enough, while the same video with a cheaper model succeeds. See the full price list at AI Video Credits.

What this looks like:

  • Via API or MCP, the video status becomes insufficient-credits and no credits are deducted.

  • In the web app, you see a "Not enough credits" notification and the video is saved as a draft without AI-generated visuals (status stays at script-ready).

To fix it, do one of these:

  1. Switch to a cheaper video model in the template's Advanced Settings (for example, veo3/fast instead of veo3)

  2. Reduce the number of scenes

  3. Purchase more credits in Settings > Billing

My video is stuck on "Rendering" / my download or export never finishes

If your video export stays on "Rendering" for a long time and a hard refresh (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows) does not clear it, check your AI credits first. Renders stall when your account runs low on credits.

  1. Check your remaining credits and top up or upgrade if you are low. See Manage AI Credits

  2. Hard refresh the page and reopen the video from Videos

  3. Re-run the export instead of waiting on the stuck one

If you have plenty of credits and the export still hangs after re-running it, report it in the support chat with a screenshot.

How do I control what the AI Agent generates?

The AI Agent creates videos based on your prompt and Brand Kit. To get the results you want:

  1. Open the Blotato AI Agent

  2. Set up your Brand Kit first for on-brand results

  3. Write a specific prompt describing what you want

To get a video outline before rendering, include instructions in your prompt:

For a more script-first workflow, use the 2nd template ("AI Video with AI Voice") instead. This flow makes scenes and narration easier to review and edit before generating.

Examples of faceless AI videos made in Blotato: https://www.tiktok.com/@dayli.pov

Why didn't my video use my Brand Kit? (colors, logo, style ignored)

Your Brand Kit is applied by the AI Agent only. The classic video editor and templates at Videos do not read your Brand Kit -- videos made there follow the template and your prompt, not your brand settings.

To get on-brand videos:

  1. Go to the AI Agent

  2. Set up your Brand Kit in Settings > My Brand

  3. Describe the video you want -- the AI Agent uses your Brand Kit for on-brand copywriting and visuals

How do I make higher quality videos?

Choose a better image or video model. The default model is the cheapest one, so you don't accidentally burn credits -- it is not the highest quality option.

Using Blotato Web App

  1. Open your template in Videos

  2. Click "Advanced Settings" under the Generate Video button

  3. Select a higher-quality image or video model (higher-quality models cost more credits -- see AI Video Credits)

  4. For on-brand results, use the AI Agent with a detailed Brand Kit instead

Using Blotato API (n8n / Make.com)

  1. Set the textToImageModel or video model parameter in your Create Visual request to a higher-quality model

  2. Check each template's supported model fields in Visual Templates

See: Create Visual

How do you animate still images into video clips?

If you're using the Blotato web app to make videos:

  • open your draft video in the editor

  • click on a GREEN image

  • on the left side, click "Create Animated Image" purple button

  • select image-to-video AI model

  • click "Generate"

  • wait ~10 minutes

πŸ’‘PRO tip: you can animate multiple images simultaneously, so that you shorten the length of time you have to wait.

If you're using the Blotato API to make videos:

When you call blotato's Create Video API endpoint, you can optionally animate the first image in your video, or animate all the images in your video.

Check out the API docs here: https://help.blotato.com/api/api-reference/create-video

However, keep in mind animating videos can cost quite a bit of credits, so I recommend using Framepack because it's the cheapest and works decently.

How do you repurpose a video into a new version?

In the Latest Videos screen, click "Edit" on a video and it returns to the editor screen, where you can make some changes and re-export a new video.

My edits (music, text, captions) are missing from the published post

Your video edits do not carry into a post until you re-export the video. Editing in the video editor changes the draft, but the post still uses the last exported version.

  1. Open the video in the editor and confirm your music, text, and other edits are there

  2. Click "Export" in the top right corner to re-export the video with your new changes

  3. Wait for the export to finish

  4. Publish or schedule the post again with the newly exported video

How do I save a video?

All videos are automatically saved in Blotato. You do not need to click a save button.

To find your saved videos, go to Videos. All your drafts, generated videos, and edited videos are stored there.

If you want to download a video as an MP4 file to your computer:

  1. Open the video in the editor

  2. Click "Export Video" (top right)

  3. When it finishes rendering, click "Download" to save the MP4 file

If you do not see a Download button after rendering finishes, click the three-dot menu (the "..." icon) on the exported video -- the Download option is listed there.

If clicking Download opens a new browser tab that plays the video instead of saving a file, go to Videos and use the three-dot menu on the video there -- its Download option saves the MP4 file directly.

You do not need to export a video to save your work. Exporting creates a downloadable MP4 file, but your video is always preserved in Blotato regardless.

I created a video but don't know how to download or post it

After your video finishes in the editor, you have two options:

  1. Click "Export Video" in the top right corner to render the final MP4 file. When rendering completes, click "Download" to save it to your device.

  2. Click "Create Post" in the top right corner to publish the video directly to your connected social accounts.

If rendering finishes but no Download button appears, click the three-dot menu (the "..." icon) on the exported video to see the Download option. Clicking the bell notification gives you a link to the video, not the file itself -- use the three-dot menu to save the actual MP4.

If your video is in the editor and looks correct, it is ready to export or post. No additional steps are needed to "compile" or "render" it beyond clicking one of these two buttons.

How do I create a product video with my own images?

If you have your own photos (product shots, UGC images, lifestyle photos) and want your product to appear in the generated video, follow the steps below. Uploading product photos to Brand Visuals in your Brand Kit is not enough by itself -- Brand Visuals guide the AI's style, but they do not place your product photos into the video. To get your product in the video, upload your images directly into a template:

Using Blotato Web App

  1. Go to Videos > New

  2. Select a template that supports your own images (e.g., "Image Slideshow with Text Overlays" or "Video of Images and Text with Minimal Style")

  3. Click "Need more customization? Click to see advanced options"

  4. For each slide, choose "Upload Image" from the Image Source dropdown

  5. Upload your product or UGC image (max 20MB)

  6. Add text overlay if needed

  7. Click "+ Add Slide" to add more slides

  8. Click "Generate Video" when done

Using Blotato API (n8n / Make.com)

  1. Use the Blotato CREATE VISUAL node

  2. Select a template that accepts image URLs (e.g., "Video of Images and Text with Minimal Style")

  3. Pass your image URLs in the scenes[].mediaSource field

  4. Set render: true to generate the final video

See: API Create Visual

Note: There is no upload button on the template selection screen itself. If you do not see anywhere to upload, either open the template's advanced options (step 3 above), or click "Generate Video" first and then upload or replace images inside the video editor. To attach your own photos directly to a social post instead of a video, use the "Add Media" button on a post in the AI Agent.

How do I use my own video footage (B-roll) in Blotato?

Using Blotato Web App

  1. Go to Videos > New

  2. Select Combine Clips and Apply Basic Edits from the template list

  3. Click Advanced Settings under the Generate Video button to access all clip inputs

  4. Add your video clip URLs or upload your footage for each clip slot

  5. Configure titles, captions, music, or transitions as needed

  6. Click Generate Video

Using Blotato API (n8n / Make.com / MCP)

Pass your video clip URLs in the videoClips array. To explore all customization options, point your AI agent at the visuals help docs:

https://help.blotato.com/api/visuals

See: Combine Clips and Apply Basic Edits

I have my own video clips and images. How do I make a video with music and voiceover?

Pick the path that matches what you already have, then add audio in the editor. In short: open the right template, click Advanced Settings and set each clip or slide source to Upload to add your own files, then in the editor add music via Audio and add AI voiceover by clicking the blue caption track and Generate Voiceover.

Using Blotato Web App

  1. Go to Videos > New

  2. If you have video clips (your own footage or B-roll), pick Combine Clips and Apply Basic Edits. If you have images only (photos or slides), pick Image Slideshow with Text Overlays or Video of Images and Text with Minimal Style.

  3. Click Advanced Settings (or "Need more customization? Click to see advanced options")

  4. For each clip or slide, set the source to Upload and add your own footage or image (max 20MB each)

  5. Add text overlays per slide if you want, and click + Add Slide or + Add Clip until every scene is in

  6. Click Generate Video, then open the finished video in the editor

  7. To add music, click Audio in the left sidebar and upload your music file

  8. To add AI voiceover, click the blue caption track (or add one via Caption in the left sidebar), then click Generate Voiceover

Using Blotato API (n8n / Make.com / MCP)

  1. Use the Blotato CREATE VISUAL node with Combine Clips and Apply Basic Edits

  2. Pass your video clip URLs in videoClips and your image URLs in the slide/scene fields

  3. Pass an audio URL in the template's audio field to add music or a voiceover track

See: Combine Clips and Apply Basic Edits and AI Voiceover Captions

How do you clip long form videos into short clips?

Blotato is not designed to clip longform YouTube videos into short clips. I use Opus Clip for that. Klap is another option with an affordable API.

I haven't achieved great results with fully automated clipping for educational content and often need to edit the clips to ensure the educational content is clear and quality.

How do you add transitions in between video shots and photos?

Default fade-in transition (black screen at start)

When you export a video, the default transition is "fade in", which shows a brief black screen at the start. To remove it:

  1. Open the video in the editor

  2. Click on an image or video clip

  3. Click SETTINGS on the left sidebar

  4. Change the Transition Effect from "Fade" to "None"

If you are using the API (n8n, Make.com, REST API, or MCP), set transition: "none" in your template inputs. Valid values: none, fade, slide, zoom.

Removing gaps between clips

To remove empty space between video clips and photos, hover over the gap between clips. An "X" appears -- click it to snap the clips together.

Adding animated transitions

To add animated transitions between shots: click on an image, then click SETTINGS. Transition and animation options appear on the left sidebar.

Where is the "faceless motivation" prompt from Youtube tutorial?

I haven't added the prompt to Blotato users yet, but you can copy it directly and add it to your Blotato prompts library.

How do you make AI videos with consistent characters?

Blotato doesn't have a "character reference" feature like midjourney or leonardo yet.

Here's how to make consistent AI images in midjourney first: https://youtu.be/SmTy_FoC5ks

Then, you can upload these AI images into blotato and animate them into video clips.

How do you create a transformation video between 2 images, with a start and end frame?

To create a morphing effect between 2 images:

  • click on the image that will be your starting image

  • click "Create Animated Image" in the left panel

  • select the model "Kling 1.5 Pro Image to Video"

  • input a prompt describing the transformation

  • select your ending image

  • Click "Generate"

What type of AI videos does Blotato NOT generate?

  • lip syncing

  • animating image into talking

  • realistic human avatars

Does Blotato offer AI avatars or AI clones?

No, currently Blotato does not offer AI avatar/clone generation. I personally use HeyGen for that and use Blotato to publish the avatar videos to social media. You can combine HeyGen to make your AI clone with Blotato to publish your AI clone videos to social media. This tutorial walks through it, but it's a bit more advanced: https://help.blotato.com/api/n8n/n8n-ai-clone

Can Blotato add animations, titles, or captions on top of my own talking-head video?

Yes, with one expectation set first: Blotato does not generate the talking-head footage itself. Record your own camera or screen, or use a tool like HeyGen for an avatar, and bring that base video into Blotato. Blotato then layers graphics on top of it.

Using Blotato Web App

  1. Go to Videos > New

  2. Choose the "Combine Existing Clips" template -- it adds a stylized title and animated captions on top of your existing video, layering cleanly over your talking head and background footage

  3. Upload or link your base video

  4. Add your title text and caption settings

  5. Click "Generate Video"

The "Avatar Video with B-Roll" template is an alternative: it auto-generates b-roll visuals from your script and overlays them during your video.

Using Blotato API (n8n / Make.com / MCP)

  1. Add a Blotato node and select "Visual" > "Create"

  2. Choose the "Combine Existing Clips" template (or "Avatar video with b-roll")

  3. Pass your video URL, title text, and caption settings

  4. Execute to generate the enhanced video

See: Create Visual API

How do I make HeyGen avatar videos look better?

If you're using HeyGen to create AI avatar videos and want to enhance them beyond HeyGen's default style, Blotato offers two templates in the CREATE VISUAL node:

Option 1: Combine Existing Clips

This template adds a stylized title and captions to your HeyGen video:

  1. Add a Blotato node and select "Visual" > "Create"

  2. Choose the "Combine Existing Clips" template

  3. Pass your HeyGen video URL

  4. Add your title text and caption settings

  5. Execute to generate an enhanced video

This template also accepts an optional audio/music URL. You can use it to combine any video with a custom voiceover (e.g., audio generated from the ElevenLabs API) or background music.

Option 2: Avatar Video with B-Roll

This template generates relevant b-roll images based on your avatar's script and overlays them during your video:

  1. Add a Blotato node and select "Visual" > "Create"

  2. Choose the "Avatar video with b-roll" template

  3. Pass your HeyGen video URL and script

  4. Execute to generate a video with AI-generated b-roll visuals

Both templates are available in n8n and Make.com using the official Blotato nodes.

How do I label posts as AI-generated?

Blotato supports AI-generated content labeling for YouTube and TikTok. Facebook and Instagram labeling is on the roadmap.

For faceless story videos, labeling is unnecessary because the content is obviously AI-generated. Platforms primarily require AI labeling when using human likeness, such as AI avatars that look like people.

My video has captions but no sound / is silent

To create a video with AI voice synced to each scene:

  1. Go to Videos > New

  2. Select the "AI Video with AI Voice" template (2nd option)

  3. Enter your prompt and click "Generate Video" (a sample output generates without filling in anything)

If you already created a video in the legacy editor and need to add audio:

  1. Open the video in the editor

  2. Click the BLUE caption track

  3. Click "Generate Voiceover" to create the AI voice

  4. After the voiceover generates, click on your image/video track

  5. Click "Align to Captions" to sync your visuals with the audio

For detailed instructions, see: AI Voiceover Captions

I can't find the "Align to Captions" button

The "Align to Captions" button only appears after both of these are true:

  1. You generated an AI voiceover. Click the BLUE caption track, then click "Generate Voiceover". Without a caption track, there is nothing to align to.

  2. You selected a clip. Click a GREEN clip (image) or PURPLE clip (video) in the timeline.

Once both are done, the "Align to Captions" button appears in the row of buttons next to the Play button. You can also press the "a" key as a shortcut.

If you still don't see it, switch to a desktop browser. The editor's alignment controls are not available on mobile.

I uploaded my own voiceover but "Align to Captions" does not work

"Align to Captions" syncs your clips to the caption track Blotato generates together with the AI voiceover. An audio file you upload through Audio in the left sidebar is treated as custom audio (like music) -- it does not create a caption track, so there is nothing to align your clips to.

To align clips with a voiceover:

  1. Use the "AI Video with AI Voice" template so the voiceover and captions generate together (recommended), or in an existing video click the BLUE caption track, enter your script, and click Generate Voiceover

  2. Select a GREEN image clip or PURPLE video clip

  3. Click Align to Captions (or press the "a" key)

See: AI Voiceover Captions

How do you make "evolution transformation" type of videos?

To make "evolution transformation" videos like this:

  • click on a GREEN image

  • select the image-to-video model Kling v1.6

  • use the "End Image" feature.

The start/end image feature enables smooth transformations.

How do I set a custom cover image for my video?

Using Blotato Web App

Instagram Reels support custom cover images:

  1. On the publish screen, expand the advanced options

  2. Add a public image URL in the "Cover Image" field (max 8MB)

Using n8n / Make.com

  1. In the Blotato Publish node, expand the advanced options

  2. Add your cover image URL in the "Cover Image URL" field

Using REST API / MCP

Add coverImageUrl to the target object in your publish request:

If you are using MCP, tell your AI tool: "Post this video to Instagram as a reel with this cover image: [URL]". The AI tool sets the coverImageUrl field for you.

See: Publish Post API Reference

Other platforms

How do I view or edit the prompt used to generate a video, image, or scene?

  1. Open the video in the editor

  2. Click the GREEN clip (image) or PURPLE clip (video) in the timeline

  3. The prompt appears in the left sidebar, along with style and settings

  4. Edit the prompt, then click Regenerate to create a new version

The prompt lives at the scene level. There is no separate "whole-video prompt" view inside a finished video. To change the entire video, open it from Videos, edit the scenes you want, and click Export Video again.

How do I edit a scene in an existing video?

  1. Open the video in the video editor

  2. Click the GREEN clip (image) or PURPLE clip (video) in the timeline at the bottom

  3. The editing panel opens on the left side of the screen

  4. Update the prompt, style, or settings for that scene

  5. Click Regenerate to create a new version

The editing panel only appears on desktop. If you are on a mobile device, switch to a desktop browser to edit individual scenes.

How do I preview my video or carousel in the editor?

Once your draft is open in the video editor, you have three ways to see it larger:

  1. Play the full video/carousel: Click the Play button (β–Ά) at the bottom of the canvas. Blotato runs through every scene at full canvas size.

  2. Enlarge one scene: Click the scene in the timeline at the bottom. The main canvas shows only that scene at full size, so you can read the text on carousel cards or check a specific frame.

  3. Zoom in: Use the zoom controls in the top-right of the canvas to zoom in on details, useful for reading small text on Tweet Card Carousels or checking logo placement.

To edit the wording on a text overlay or carousel card, click directly on the text in the canvas. A text panel opens on the left where you can rewrite the text, change font size, or restyle it.

The video editor works best on desktop or tablet. Mobile support is limited.

How do you change aspect ratio?

In the upper-right corner of the video editor, click the "Settings" icon.

Then select one of the Aspect Ratio options.

The default is 9:16 for Tiktok, Youtube Shorts, and Instagram Reels.

16:9 is required for long-form Youtube videos.

How do I delete a video?

Go to Videos and click the red trash icon on the video you want to delete.

When you export a video, can you go back and edit it later?

Yes, when you click "Export", Blotato will render your video as is.

But you can always make additional edits and re-export it (re-render).

How long does it take to export a video?

A 60-second video can take 5-10 minutes to export. All your work is always saved, so when you start exporting, even if you exit Blotato, you can go back later to grab the finished exported video.

How do I view my videos in full screen?

To view a video you created in full screen:

  1. Go to Videos

  2. Find your video in the list

  3. Click on the video thumbnail or title

  4. This opens the video in the full-screen editor where you can preview and edit

The video editor is the full-screen view in Blotato. There is no separate video player mode.

To watch your final exported video:

  1. Export your video by clicking "Export Video" in the top right

  2. Choose one of these options:

    • Click "Download" to download the MP4 file and open it in your device's native video player for full-screen playback

    • Click "Create Post" to create a draft social media post with your video

Note: The Blotato video editor works best on desktop or tablet. Mobile support is limited.

My AI-generated visuals don't match my topic. How do I fix this?

Set up your Brand Kit in Settings > My Brand to give Blotato your business context, target audience, and brand visuals. This helps AI stay on-topic when generating visuals.

Using Blotato Web App

When AI auto-fills your video from a prompt, the visuals sometimes miss the mark. To fix this:

  1. Click on your video to open it in the editor

  2. Click on any GREEN clip (image) or PURPLE clip (video) that is off-topic

  3. Edit the image prompt in the left panel to be more specific

  4. Click "Generate" to create a new image that better matches your topic

  5. Repeat for each scene that needs fixing

Manual edits always take priority over AI auto-fills.

Using Blotato API (n8n / Make.com)

When using the prompt parameter, AI auto-fills template inputs. Manual inputs override AI-generated values.

To fix off-topic visuals:

  1. Provide more specific prompts with clear topic keywords

  2. Manually specify inputs for critical fields to override AI auto-fills

  3. Combine prompt with manual inputs for best control

See: Create Visual API Documentation

I updated my Brand Kit logo but my existing video still shows the old one?

Brand Kit changes apply to new generations only. Existing videos and scenes keep the logo and colors that were used when they were generated.

To apply your new logo to an existing video:

  1. Open the video in the editor

  2. Click on each scene that shows the old logo

  3. Click "Regenerate" to create a new version with the updated Brand Kit

Does the Blotato video editor work on mobile phones?

The Blotato video editor doesn't have mobile support yet, so features are limited and the UX isn't great. I'm working on a better mobile web version that should be coming in ~2 months.

How do you customize the style or size of AI voiceover captions?

You can customize the style, font size, opacity, and position of the AI voiceover captions in videos.

Click on the BLUE caption track, then click STYLE on the left sidebar, where you will see the customization options: font size, font opacity, and font style.

Not Seeing Your Exported Videos?

To export a video:

  • Click "Export Video" in the top right corner

  • This will take a few moments

  • Then, click "Download" to download the video or "Create Post" to create a draft social post

Export gives me a ZIP of slide images instead of a video file

When you export a visual, the "Slideshow" toggle controls the output format:

  • Slideshow ON: Exports a ZIP file containing individual slide images (for posting as a carousel or slideshow)

  • Slideshow OFF: Exports an MP4 video file

To download your visual as a video:

  1. Open the visual in the editor

  2. Click "Export Video" in the top right corner

  3. Turn OFF the "Slideshow" toggle

  4. Wait for rendering to finish

  5. Click "Download" to save the MP4 file

If you previously downloaded a ZIP file with slide images, re-export with the Slideshow toggle turned off.

How do I create just an image (not a video)? I can't generate an image for my text post

To create a single image instead of a video, use an image template.

Using Blotato Web App

  1. Go to Videos

  2. Scroll down and pick a template that outputs an image by default:

    • Quote Card (short quote on a background)

    • Tweet Card (Twitter/X-style card)

    • Infographic (Futuristic Flyer, Billboard, Whiteboard, Newspaper, Book Page, TV Wall, and more)

  3. Fill in the text and topic

  4. Click "Generate"

  5. When it is ready, click "Export" and turn the Slideshow toggle ON

  6. Click "Download" to save the ZIP file, then unzip it to get a PNG/JPG image

You can also generate standalone AI images -- see AI Images.

Using Blotato API (n8n / Make.com)

  1. Use the Blotato CREATE VISUAL node with an image template (for example, a Quote Card template)

  2. Poll for status "done", then use the returned image URLs

See: API Create Visual

How do I download my visual as a PNG or JPG image instead of a video?

Keep the "Slideshow" toggle ON when you export. Slideshow ON gives you a ZIP file of individual slide images; Slideshow OFF gives you a single MP4 video.

  1. Open the visual in the editor

  2. Click "Export Video" in the top right corner

  3. Turn ON the "Slideshow" toggle

  4. Wait for the export to finish

  5. Click "Download" to save the ZIP file, then unzip it to get each slide as an image file

Use the images for a single-image post or a manual upload to Instagram, LinkedIn, or another platform.

Error Generating AI Voiceover?

This happens when your captions are too long for Elevenlabs.

There is now a "Trim" button so you can split your script into multiple segments and generate each voiceover separately.

This is the workaround for now, until I handle segmentation of long scripts in the backend.

ElevenLabs Forbidden (403) Error?

This error comes from ElevenLabs, not Blotato. Common causes:

  1. Your ElevenLabs API key is invalid or expired. Go to Settings > API Keys and re-enter your ElevenLabs key.

  2. Your ElevenLabs account has no credits or an inactive subscription. Check your ElevenLabs billing at elevenlabs.io.

  3. You are using a custom voice that your ElevenLabs plan does not have access to. Verify the voice ID belongs to your account.

If none of the above resolves the issue, test your ElevenLabs API key directly at elevenlabs.io/docs to confirm it works outside of Blotato.

AI-generated images have misspelled or garbled text?

Most AI image models produce incorrect text in generated images. To fix this:

  1. Select the Nano Banana 2 model, which handles text rendering better than other models. For infographics with text, always use Nano Banana 2.

  2. If text is still incorrect, use Blotato's text overlay feature to add text on top of your images instead of baking text into the AI-generated image

  3. Add "no text" or "no words" to your image prompts if you want to prevent the AI from rendering text entirely

  4. In your Brand Kit, add a rule like "never include text in generated images" to apply this globally

What parts of a template can I customize?

Each template exposes specific inputs you change (prompt, slide text, image source, colors). You cannot modify the template layout, add new elements (like a logo watermark), or change the output type (e.g., convert an image template to video).

To see which inputs a template accepts:

  1. Go to Videos > New

  2. Select a template

  3. Click "Need more customization? Click to see advanced options" to see all available inputs

If a template doesn't support the customization you need, try a different template or use the "Create Everything with AI Agent" option for the most flexibility.

How Do You Get More Consistency In Videos?

Each image may be different, even though you're using the same AI model and the same prompt.

Similar to how midjourney outputs 4 different images from the same prompt. I

If there are aspects that are important and should be consistent across all images and shots, you can emphasize it in the prompt like this:

​ # IMPORTANT: ALWAYS DO THIS THING!!

Can You Use the Blotato Video Editor on Mobile?

Unfortunately, the Blotato video editor is only available on desktop or tablet because you'll need a larger screen to use it properly. It has a lot of features and would be very hard to use on mobile.

I'm on a free trial and testing video generation but ran out of credits already?

During your free trial, you can add unlimited context, create unlimited posts, publish and schedule to 9 social platforms, and view the inspiration database of viral posts. ​ ο»ΏHowever, your free trial has a limited amount of AI credits for AI image, video, and voice generation since it costs me money. If you upgrade during your free trial, your paid subscription will begin, and you will unlock all the credits for your plan.

Why is the AI voiceover longer than the video? How do I make the video match the AI voiceover?

Click on the GREEN clip (image) or PURPLE clip (video), then press "a" or click the "Align to Captions" button (located in horizontal row of buttons where the "play" button is).

The reason this happens is because AI voices have different paces of speech, so there may be slight variations in length when you generate an AI voiceover.

For step-by-step instructions and troubleshooting tips, please see: https://help.blotato.com/features/videos/ai-voiceover-captions

No image appearing in your video, created in Blotato video editor?

When images or videos stop generating, you most likely ran out of credits. Purchase more credits in Settings > Billing.

To check your current balance, go to Settings > Billing > AI Credits.

Full list of AI image/video models and credit cost: AI Video Credits

Why can't I see any voice or sound on Blotato video?

To add an AI voiceover to your video, click the BLUE caption track in the video editor. This opens the Caption panel where you select an AI voice and click "Generate Voiceover".

For detailed instructions on adding AI voiceover: https://help.blotato.com/features/videos/ai-voiceover-captions

My video from a script isn't working. What do I do?

The easiest way to create a video from a script:

  1. Go to Videos > New

  2. Select "Create Everything with AI Agent" and paste your script as the prompt

  3. The AI Agent turns your script into a video using your Brand Kit

If you need AI voiceover synced to each scene, select the "AI Video with AI Voice" template (2nd option) instead, paste your script into the Prompt field, and click "Generate Video".

If the video still doesn't generate, check that you have enough AI credits by going to Settings > Billing > AI Credits. Each AI image generation costs credits. See the full credit breakdown here: AI Video Credits

Images or video not generating?

Check these in order:

  1. Go to Settings > Billing and verify you have AI credits remaining. Each AI image generation costs credits. See: AI Video Credits

  2. If you are on a free trial, free trial credits are limited. Click "Upgrade" to unlock your plan's full credit allocation.

  3. Refresh the page and try again. If the video shows status "queueing" or "generating-media", wait a few minutes -- generation takes time depending on the model.

  4. If the status shows "creation-from-template-failed", the template input format is incorrect. Check the API Dashboard for error details.

If none of the above resolves the issue, submit a support ticket via the in-app chat.

How do I use my exact script without AI changing it?

When you enter a prompt, Blotato generates scenes from it using AI, which may rephrase or extend your script. To control the exact content per scene:

  1. Go to Videos > New

  2. Select the "AI Video with AI Voice" template

  3. Click "Need more customization? Click to see advanced options"

  4. For each scene, specify the exact image prompt and voiceover script

  5. Click "Generate Video"

This gives you full control over each scene without AI modifying your text.

How do you turn my script into a video?

Follow this guide to make your first AI video: https://help.blotato.com/features/videos/make-your-first-ai-video

View examples of videos you make in Blotato: https://www.tiktok.com/@dayli.pov

Watch this tutorial showing how to make 4 types of viral videos, including prompts: https://youtu.be/g1zy4ELvtxs

My video came out in the wrong language

The video language is determined by the language you write the script in. If you write the script in English, the video and voiceover will be in English.

To create a video in a different language:

  1. Write your script in the target language (e.g., Spanish, French, Portuguese)

  2. Click "Generate Voiceover" -- Blotato detects the script language and generates the voiceover in that language

  3. If you used a prompt to generate the script, write the prompt in the target language or add "in Spanish" (or your language) to the prompt

Each regeneration costs credits. There are no free revisions -- write your script in the correct language before generating.

To set a default language for all generated content, go to Settings > My Brand > Language.

How do you translate?

To translate all text content to your target language, check out this guide: https://help.blotato.com/tips-and-tricks/translate-languages

To make AI videos in another language, write your video script in your target language. Then click "Generate Voiceover" and Blotato will automatically produce the AI voiceover in your target language.

How do I make carousels or slideshows?

For Instagram carousels (image carousels with text overlays in your brand voice), use the Instagram Carousel Slideshow template. It defaults to Nano Banana 2 for each slide, which is the highest-quality model for text rendering.

In Blotato Web App

  1. Go to Videos > New and scroll down to the templates list

  2. Select Instagram Carousel Slideshow for Instagram, or Image Slideshow with Text Overlays for a more general slideshow

  3. Enter your prompt and click "Generate Video"

  4. The template uses Nano Banana 2 by default. Keep this model selected for the best text and image quality on each slide.

To use your own images:

  1. Click "Need more customization? Click to see advanced options"

  2. For each slide, choose "Upload Image" from the Image Source dropdown

  3. Upload your image (max 20MB)

  4. Optionally add text overlay for each slide

  5. Click "+ Add Slide" to add more slides

  6. Click "Generate Video" when done

Image Slideshow with Text Overlays - Advanced Options

In n8n or Make

Use the Blotato CREATE VISUAL node to generate carousels and slideshows from templates:

  1. Add a Blotato node and select "Visual" > "Create"

  2. Select a template from the dropdown list (use Instagram Carousel Slideshow for Instagram)

  3. Keep default inputs and click Execute to instantly make a carousel

  4. Update inputs one-by-one to customize

  5. Check the API Dashboard to see the JSON payload for each template

Tip: Browse all available templates at https://my.blotato.com/videos/new to see how they work before building your automation.

I want a carousel but the AI Agent keeps making videos. What do I do?

The AI Agent picks the output format (video or carousel) based on your prompt. If you want a carousel of images instead of a video, use a carousel template directly.

  1. Go to Videos > New and scroll down to the templates list

  2. Pick Instagram Carousel Slideshow (recommended for Instagram) or Image Slideshow with Text Overlays

  3. Enter your prompt and click "Generate Video"

These templates output a carousel of images with text overlays, not a video. The default model is Nano Banana 2, which has the best text rendering. Keep this model for high-quality slides.

How do I add music to my posts?

It depends on the platform and post type:

  • Blotato video editor: Click "Audio" in the left sidebar to upload your own music or sounds before exporting your video. See: Custom Assets

  • TikTok slideshows (via API): Set autoAddMusic: true in the Publish node to add TikTok's recommended music. This only works on photo/slideshow posts, not video posts.

  • Instagram Reels: If your video already has audio, it will play when posted. To add a music track before posting, use the Blotato video editor. Single image posts and carousels: Music cannot be added through Blotato β€” publish first, then add music in the Instagram app.

How do I add music to my video/reel before posting?

Using Blotato Web App

  1. Go to Videos and click on your video to open it in the editor

  2. Click "Audio" in the left sidebar

  3. Upload your music file (MP3 or WAV)

  4. Export the video with the music embedded

  5. Publish to your platform

Using Claude (MCP)

  1. Ask Claude to fetch trending music from TikTok Creative Center

  2. Use the Combine Clips and Apply Basic Edits template

  3. Pass your video URL as a clip and the music URL in musicConfig

  4. Blotato combines your video with the music track

Using Blotato API (n8n / Make.com)

Adding trending music through n8n or Make requires an extra step to download the music file, since TikTok Creative Center does not provide direct download URLs.

  1. Use a scraping tool like BrightData to fetch the music download URL from TikTok Creative Center

  2. Use the Combine Clips and Apply Basic Edits template

  3. Pass your video URL as a clip and the scraped music URL in musicConfig

  4. Blotato combines your video with the music track

See: Combine Clips and Apply Basic Edits template

Don't See a Template for Your Use Case?

Browse all available templates at Videos > New. If none fit your needs, submit a support ticket by clicking the orange circle button inside Blotato. Describe the type of visual you need and include an example link if possible.

How do I use content from Context in a carousel or video template?

Context (text, articles, YouTube links) and video templates are separate features in Blotato. There is no "connect Context to template" button.

To use your context in a carousel or video:

  1. Go to the AI Agent and generate posts from your context

  2. Copy the text output you want to use

  3. Go to Videos > New

  4. Select a carousel or video template

  5. Click "Need more customization? Click to see advanced options"

  6. Paste your context text into the prompt field or individual slide text fields

  7. Click "Generate Video"

Alternatively, use the "Create Everything with AI Agent" option (1st option on the Videos page). Paste your context as the prompt, and the AI Agent handles the rest.

What advanced settings does each template have?

Each template has its own set of advanced settings you can customize per slide or scene.

  1. Go to Videos > New

  2. Select a template (not "Create Everything with AI Agent")

  3. Click "Need more customization? Click to see advanced options"

  4. The advanced settings panel opens, showing all configurable fields for that template

Common advanced settings across templates:

  • Text fields per slide/scene (heading, description, voiceover script)

  • Image source per slide (AI-generated, upload your own, or paste a URL)

  • Slide duration

  • Transition effects

  • Background color or style

  • Watermark text or logo

The exact fields vary by template. To remove an element (watermark, text overlay, title), leave its field blank in the advanced options.

If you are using the API (n8n, Make.com, REST API, or MCP), see the Visual Templates reference page. Each template page lists every configurable field with its type, default value, and description.

How do I hide overlays (watermark, titles, text) on a video template?

Using Blotato Web App

  1. Go to Videos > New

  2. Select your template

  3. Click "Need more customization? Click to see advanced options"

  4. Leave the fields you don't want blank (e.g., leave watermark, titles, and text fields empty)

  5. Click "Generate Video"

If the template still renders elements you don't want, try a different template that better matches your use case. Browse all templates at Videos > New.

Using Blotato API (n8n / Make.com)

To hide optional elements, omit the parameter or pass an empty value in the inputs object:

  • Watermark: set to "" (empty string)

  • Titles/texts: omit the parameter or pass an empty array []

Each template has different parameters. Check the template docs for details: Visual Templates

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