# FAQs ## How do I use the Source modules in Make.com? The Source modules allow you to extract content from YouTube, TikTok, articles, PDFs, audio, or AI research queries. ### Create Source Module 1. Add a Blotato module 2. Select "Create Source" 3. Choose your source type: * **URL**: YouTube, TikTok, Article, PDF, or Audio URL (auto-detected) * **Text**: Raw text content * **AI Research**: Perplexity-powered web search query 4. Optionally add Custom Instructions to transform the extracted content 5. Run to get a source ID ### Get Source Module 1. Add a Blotato module after Create Source 2. Select "Get Source" 3. Pass the source ID from Create Source 4. Enable "Clean Transcript" to remove timestamps (recommended) 5. Run to retrieve the extracted content ### Scenario Pattern ``` [Create Source] --> [Sleep 5-10s] --> [Get Source] --> [Use Content] ``` Add a Sleep module between Create and Get because extraction is asynchronous. ### Example: YouTube to Visual Content 1. Create Source with YouTube URL 2. Sleep 10 seconds 3. Get Source to retrieve transcript 4. Pass transcript to Blotato Create Visual to make carousels or videos 5. Publish to social platforms *** ## Troubleshooting Make.com and n8n Automations **The most common errors I see are related to:** * wrong API key or account IDs * invalid JSON (e.g. wrongly formatted) * invalid API request (e.g. wrong parameters) * invalid file format (e.g. wrong video dimensions) * you're on the free Creatomate plan and you need to upgrade to export correct video dimensions Tip: Use the official Blotato Make module to avoid manually copying API keys and account IDs. **Here's a step-by-step checklist to troubleshoot your Make.com automation:** * Check your Blotato API key, Account IDs, and Page IDs are correct * Check that the correct Account ID is connected and passed in every Publish API call * If you are publishing to a Facebook Page or Linkedin Company Page, you must also pass the Page ID, in addition to Account ID. * Check your "Failed" dashboard for additional context: * Verify that the JSON data in the HTTP Request contains the right parameters: 1. Ask ChatGPT to check if your **JSON is valid**. 2. Check it again with JSON Validator: [https://jsonlint.com](https://jsonlint.com/) 3. If your JSON is valid, ask ChatGPT to **compare your JSON to Blotato's API docs**. Use this prompt: ``` You are an expert in Blotato API: https://help.blotato.com/api/api-reference/publish-post Check the following JSON is valid and conforms to the Blotato API: PASTE_YOUR_JSON_REQUEST_HERE ``` *** ## Issues with JSON Request to Blotato API? I recommend using ChatGPT to troubleshoot your JSON payload: 1. Ask ChatGPT to check if your **JSON is valid**. 2. Check it again with JSON Validator: [https://jsonlint.com](https://jsonlint.com/) 3. If your JSON is valid, ask ChatGPT to **compare your JSON to Blotato's API docs**. Use this prompt: ``` You are an expert in Blotato API: https://help.blotato.com/api/api-reference/publish-post Check the following JSON is valid and conforms to the Blotato API: PASTE_YOUR_JSON_REQUEST_HERE ``` *** ## Submitting Wrong Video Dimensions to API? I see a lot of errors related to uploading invalid video dimensions. For example, if you're on the free Creatomate plan, you need to upgrade in order to export correct video dimensions. As a sanity check, try uploading this video instead: *** ## How to Preserve Newlines in Multi-Paragraph Posts? To preserve newlines in posts with multiple paragraphs, use the prebuilt Make module "Transform to JSON" and feed in your text. Then, update your HTTP request module: change `text` to use the resulting JSON string.
*** ## How do I get my Heygen avatar video with captions? You'll need to change 2 steps: 1. In the CREATE HEYGEN VIDEO step, there is a setting to enable captions. Make sure it's turned on. 2. In the Blotato Publish step, pass the `video_url_caption` from the GET VIDEO step into the mediaUrls parameter. This will use the video version with captions. Remember to test your workflow after making this change to make sure everything works as expected. *** ## How do you customize text styles in the carousel/slideshow? It's on my roadmap to add more customization options and templates for carousels/slideshows! Right now, the only customization is the caption position (top, middle, bottom). *** ## How do you post a slideshow or carousel? Using the official Blotato node, it's now super easy to post a slideshow or carousel. In your publishing node, update the Media URLs parameter - give it a comma separated list of URLs to be posted as a slideshow/carousel. *** ## I'm using an older template with textToImageModel and imageToVideoModel parameters. Do these still work? Those parameters belong to an outdated template format. Switch to the new CREATE VISUAL system instead: 1. Browse all available templates at to see how they look 2. In n8n or Make, add the Blotato CREATE VISUAL node and select a template 3. Start with a carousel template -- carousels render near-instantly, so you get a fast test run 4. Click Execute to generate the carousel 5. Open your [API Dashboard](https://my.blotato.com/api-dashboard) to see the JSON payload for each template 6. Override your desired inputs one-by-one If you were making AI story videos, use the template called "AI Video with AI Voice." Full documentation for each template: [Visual Templates](https://help.blotato.com/api/visuals) *** ## How do I schedule a post for a specific time? Set the Scheduled Time field in the Publish module using ISO-8601 format with timezone. Format: `YYYY-MM-DDTHH:MM:SSZ` (UTC) or `YYYY-MM-DDTHH:MM:SS+HH:MM` (with offset) Examples: * `2026-03-10T14:00:00Z` (2:00 PM UTC) * `2026-03-10T09:00:00-05:00` (9:00 AM Eastern) In Make.com expressions, use `formatDate()` to build the timestamp: ``` {{formatDate(now; "YYYY-MM-DDTHH:mm:ssZ")}} ``` Do not pass a date without timezone information. The API rejects timestamps without a timezone offset. *** **Didn't find your answer?** * [General FAQs](/support/faqs.md) * [API FAQs](https://github.com/Blotato-Inc/help.blotato.com/blob/main/api/faqs.md) * [n8n FAQs](/api/n8n/faqs.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.blotato.com/api/make.com/faqs.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.