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FAQs

Does Blotato support LinkedIn First Comment, Comments Inbox, or Messaging Inbox?

No. Blotato supports publishing to LinkedIn, but First Comment, Comments Inbox, Messaging Inbox, and DM automations are not available for LinkedIn. These engagement features support Instagram and Facebook only.

LinkedIn restricts access to the comment and messaging API endpoints Blotato needs. Blotato is seeking approved API access, with no release date.

Some tools use browser extensions that store LinkedIn session cookies as a workaround. Blotato does not use this method because it violates LinkedIn's terms.

See LinkedIn Limitations for the full list of unsupported features.

My LinkedIn is "about to expire" — what does that mean?

LinkedIn requires you to periodically refresh your connection to third-party tools like Blotato. This is a security measure, not a problem with your account. It does not delete your account, and posts scheduled to your personal profile keep working.

Reconnecting clears your connected company Pages, so re-select them at the end. Posts scheduled to a company Page keep working once you re-select that Page.

To refresh:

  1. Go to Settings

  2. Find your LinkedIn account

  3. Click the blue Reconnect button next to it

  4. Approve the permissions with the same LinkedIn account

  5. In the Select LinkedIn pages window, re-check the company pages you want to keep connected, then click Save

Do NOT click "Login with Linkedin" (that adds a new connection) and do NOT disconnect the account (that fails any scheduled posts).

It says "No LinkedIn pages found for this account" — do I need to reconnect?

No. This message is informational, not an error. It means your Blotato account has no LinkedIn company Pages connected — which is normal if you only post to your personal profile.

  • Your personal LinkedIn profile is still connected and posts to it keep working.

  • You do not need to reconnect. Reconnecting does not make the message go away if you have no company Pages.

  • The message only matters if you expected to post to a company Page. In that case, connect the Page: see Unable to connect Linkedin company page? below.

If a post to your personal profile failed with a "reconnect your account" error, that is a separate issue — refresh the connection in Settings using the Reconnect button (see the "about to expire" steps above). The "No LinkedIn pages found" message on the LinkedIn tab is not the cause of the failure.

Unable to connect Linkedin company page?

When you log in with your personal Linkedin account, a Select LinkedIn pages window opens. Check the company pages you want to connect, then click Save. You choose which pages to connect, so a page appears in Blotato only after you select it here.

If a company page is missing from the selection window:

  1. Open the company Page on LinkedIn

  2. Go to Admin tools > Manage admins

  3. Confirm your profile has the Super Admin or Content Admin role

  4. If you have another role, ask a Super Admin to change your role to Super Admin or Content Admin

  5. After the role changes, open an incognito Chrome window

  6. Log into your LinkedIn account

  7. Log into Blotato

  8. In Blotato, click Login with LinkedIn

  9. In the Select LinkedIn pages window, check the Page

  10. Click Save

LinkedIn does not expose the Page to Blotato for Analyst, Curator, Paid Media Admin, Recruiting Poster, or collaborator access. If your role stays unchanged, ask a Super Admin or Content Admin to connect the Page to Blotato.

I see "No LinkedIn pages found for this account" -- did my sign-in fail?

No. Seeing this message means your LinkedIn sign-in succeeded. Blotato only shows the Select LinkedIn pages window after LinkedIn sends you back to Blotato, so the message appears after the connection is already made.

The message means one thing: the LinkedIn account you signed in with administers zero LinkedIn company Pages.

What it does not mean:

  • It does not mean your LinkedIn is disconnected

  • It does not mean your personal profile failed to connect

  • It does not mean you need to reconnect again, try another browser, or use incognito

Your personal LinkedIn profile connects on its own and posts normally. To confirm it, close the window and look at Connected accounts in Settings -- your LinkedIn profile is listed there.

Take action only if you administer a company Page that you expected to see in the list. In that case, see "Unable to connect Linkedin company page?" above.

How Do I Post to My LinkedIn Company Page?

Using n8n or Make:

  1. Open your Blotato Publish node

  2. Click "Add Option" at the bottom or "Advanced Settings"

  3. Select your LinkedIn company page instead of personal account

Using the Blotato web app:

  1. Go to the AI Agent and create your post

  2. Click "Schedule"

  3. Select "LinkedIn" as the platform

  4. Use the dropdown to select your LinkedIn company page

Publishing to Linkedin via Blotato API?

If you are using Blotato API to publish to your Linkedin personal profile:

  • you only need to pass in your account ID

  • do not pass in your page ID ​

If you are using Blotato API to publish to your Linkedin company page:

  • you need to pass in your account ID

  • you need to pass in your page ID

Can I post a carousel to LinkedIn?

Yes. To publish a LinkedIn carousel:

  1. Add 2 to 10 images to your post.

  2. Blotato auto-builds a LinkedIn Document carousel — the modern carousel format on LinkedIn where viewers swipe through pages like a PDF.

Important notes:

  • Pass image URLs (JPG, PNG) in the mediaUrls array. You do not need to upload a PDF yourself.

  • LinkedIn carousels do not support videos.

  • Maximum 10 images per carousel.

Using the Blotato API or n8n/Make.com, pass 2-10 image URLs in the mediaUrls array of the Publish Post request and Blotato handles the document conversion automatically.

Can I repost an existing LinkedIn post via Blotato?

No. LinkedIn's API does not support reposting an existing post. To repost (so the original preview shows), open LinkedIn and click Repost on the post manually. See Limitations for details.

Why doesn't my YouTube video play inside my LinkedIn post?

When you share a YouTube link, LinkedIn shows it as a clickable link preview with a thumbnail, not an inline player. Viewers leave the feed to watch on YouTube. LinkedIn does not play a YouTube video inside the post itself.

To get a video that plays inline in the LinkedIn feed, publish the video file as native video instead of a YouTube link:

  • Web App: Upload the MP4 file to your post instead of pasting the YouTube URL.

  • API (n8n / Make.com / MCP): Pass the direct video file URL in the mediaUrls array of the Publish Post request instead of the YouTube link.

See: Supported Posts & Media

Why does my LinkedIn image fail to upload?

"Failed to upload photo" on LinkedIn means LinkedIn rejected the image. Check these in order:

  1. File format: LinkedIn accepts JPG, PNG, and GIF only. WebP and HEIC files fail. Check your image file extension.

  2. File size: LinkedIn caps images at 5 MB. Compress or re-export the image under 5 MB.

  3. URL access (API / n8n / Make): open the image URL in an incognito browser. If you see a preview page, a login prompt, or an "expired" notice, LinkedIn's servers cannot fetch it either. Expired Canva export links, Google Drive /view URLs, and files behind bot protection all fail. Use a direct image file URL.

  4. Dimensions: unusually tall or wide images can be rejected. Use a standard aspect ratio.

See: Supported Posts & Media

Why does my LinkedIn video show "Media attachment" under it? Can I set the video title via the API?

When you publish a native video to LinkedIn via the API, LinkedIn shows a caption directly under the video. By default it reads "Media attachment". This caption is LinkedIn's video asset title, a separate field from your post text.

Key facts:

  • content.text sets the body of the LinkedIn post above the video and nothing else. It does not change the caption under the video.

  • Blotato's LinkedIn target does not expose LinkedIn's video title field today. The LinkedIn target accepts only an optional pageId. There is no parameter you are missing.

  • There is currently no way to set the video title through the Blotato API. The only workaround is editing the post manually in the LinkedIn composer after publishing.

An optional LinkedIn video title field is logged as a feature request. If this blocks your workflow, reply in the support chat so your use case gets added to the request.

See: Publish Post API

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