FAQs
Is Your Tiktok Account Healthy or Shadowbanned?
If your views are consistently < 50:
Something's wrong with your account. If you have 10 videos in a row, all <50 views, it's likely your account is shadowbanned. I honestly recommend starting fresh with a new account.
If your views are consistently ~200:
Nothing's wrong with your account. But Tiktok doesn't know the TOPIC of your videos. Click on a video, check top search bar, it should NOT say "Find Related Content".
Be more explicit using niche keywords (such as "AI") in your video title, description, and audio. Once you fix this, your views should be consistently >1000.
If a SINGLE video is stuck at low views but rest of your account is fine:
Change that video's privacy setting to PRIVATE, close TikTok app, reopen tiktok app, switch privacy setting back to EVERYONE.
This happens to me often with a new Tiktok account. With an older legit account, it can still happen especially if your video uses controversial terms (e.g. politics, money).
How Do I Access TikTok Drafts Published via Blotato?
When you publish a TikTok post as a draft (using the isDraft option), follow these steps to access it:
Open the TikTok mobile app on your phone
Go to your system notifications (the inbox icon)
Look for a notification from TikTok about your draft
Tap the notification to open and finalize your draft
Make any edits and publish directly from the TikTok app
Note: TikTok drafts sent via third-party apps like Blotato appear in your notifications, not in the standard Drafts folder in your profile.
How Do I Set a Custom Thumbnail for TikTok?
You can set a custom thumbnail/cover for TikTok slideshows and TikTok reels.
For TikTok slideshows:
Set the index of the slide to use as the cover.
For TikTok reels:
Set the millisecond timestamp to use as the cover in the "Video cover timestamp (milliseconds)" field.
Why Did Tiktok Ban My Account?
It's very important for Tiktok accounts to make sure they're warmed up: https://help.blotato.com/platforms/tiktok/brand-new-accounts
After your account is warmed up, then you can connect a 3rd party app like Blotato to post on tiktok. But generally, it's not recommended to post more than 3x/day via any 3rd party app. Also, make sure you are still using your Tiktok account like a person, logging in, replying to comments, etc. Tiktok bans accounts it thinks are bots - just posting, not engaging.
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