Last updated
Last updated
When connecting Facebook, you will be asked to grant Blotato permission to connect with specific Facebook pages. Make sure the pages you select the pages want to publish posts to.
Tips:
Log into your correct Facebook account BEFORE connecting to Blotato
When you see the permissions popup:
select "Opt in to current Pages only"
select each Facebook Page individually
do NOT select the option "Opt in to all current and future Pages”
If you've connected Facebook but don't see any pages in Blotato's dropdown menu when you publish, this could be due to several reasons:
Permissions: Ensure that you've granted all necessary permissions to the app or service you're using. When connecting your Facebook account to a third-party service or tool, Facebook will ask for specific permissions to access your pages. If you didn't grant the required permissions, the app might not be able to retrieve your pages.
Page Roles: Make sure you have the correct role on the page. Only admins or people with sufficient access will be able to see and manage pages. If you're an editor, advertiser, or analyst, some features or access may be limited. Follow these instructions to check your page role.
Multiple Accounts: If you're managing multiple Facebook accounts or pages, double-check that you're logged into the correct account. You may be connected to Facebook with an account that doesn't have access to the pages you're looking for.
Business Manager: If your pages are managed via Facebook Business Manager, you might need to access them through Business Manager instead of your personal account. Business Manager centralizes management for larger organizations and might cause confusion if you're not accessing it through the right place.
If you've tried connecting multiple times but it's still not working:
View all your integrations in Business Manager, and Remove the Blotato app. This clears the cache so you can make a fresh connection.
Go to Blotato and try connecting Facebook again.
IMPORTANT! When you see the permissions popup:
select "Opt in to current Pages only"
select each Facebook Page individually
do NOT select the option "Opt in to all current and future Pages”
