Last updated
Last updated
When connecting Facebook, you will be asked to grant Blotato permission to connect with specific Facebook pages. Make sure the pages you select the pages want to publish posts to.
Tips:
Log into your correct Facebook account BEFORE connecting to Blotato
When you see the permissions popup:
select "Opt in to current Pages only"
select each Facebook Page individually
do NOT select the option "Opt in to all current and future Pages”
If you've connected Facebook but don't see any pages in Blotato's dropdown menu when you publish, this could be due to several reasons:
Permissions: Ensure that you've granted all necessary permissions to the app or service you're using. When connecting your Facebook account to a third-party service or tool, Facebook will ask for specific permissions to access your pages. If you didn't grant the required permissions, the app might not be able to retrieve your pages.
Multiple Accounts: If you're managing multiple Facebook accounts or pages, double-check that you're logged into the correct account. You may be connected to Facebook with an account that doesn't have access to the pages you're looking for.
Business Manager: If your pages are managed via Facebook Business Manager, you might need to access them through Business Manager instead of your personal account. Business Manager centralizes management for larger organizations and might cause confusion if you're not accessing it through the right place.
Sometimes Facebook API won't list all the pages you have access to. Here's a workaround to try: Reconnect Facebook account, then click "Edit Previous Settings", then manually check off all the pages you're trying to give access to. If you still don't see the Vibrational Vitality page in the list of pages below, then it could be an issue with page admin settings.
If you've tried connecting multiple times but it's still not working:
Access Meta Business Suite or Business Manager: Log into your Facebook Business Manager or Meta Business Suite.
Navigate to Settings: Click on the "Settings" gear icon, usually found in the top right or left corner.
Locate Accounts: Look for the "Accounts" section within the settings.
Click on Apps: Click the "Apps" option within the Accounts section.
View Connected Apps: A list of apps connected to your business portfolio will be displayed.
Remove the Blotato app. This clears the cache so you can make a fresh connection.
Go to Blotato and try connecting Facebook again.
IMPORTANT! When you see the permissions popup:
select "Opt in to current Pages only"
select each Facebook Page individually
do NOT select the option "Opt in to all current and future Pages”
Page Roles: Make sure you have the correct role on the page. Only admins or people with sufficient access will be able to see and manage pages. If you're an editor, advertiser, or analyst, some features or access may be limited. Follow these instructions to .
