Instagram

When connecting your Instagram account, make sure to use your Instagram login details.

Do not use your Facebook login.

💡 Important: you must have a Professional or Business Instgram account. Personal Instagram accounts cannot connect to 3rd party apps.

---

Connecting Multiple Instagram Accounts

As you can see below, click on the three dots in the top right corner. Now you can switch the Instagram account directly in the consent screen:

---

Error: 400 Session Error Connecting Instagram Account

IMPORTANT: Sometimes, your IG account connected successfully even though you see the 400 error. Before attempting solutions below, check if you can make a test Instagram post.

Fix #1:

• Open incognito Chrome browser

• Log out of all other Instagram accounts

• Log into the 1 Instagram account you want to connect

• Then log into Blotato

• Reconnect your account

Fix #2:

I've seen some people fix this by simply waiting a few hours and connecting again. This means it's an Instagram issue, and there's not much I can do on the Blotato side.

Fix #3: ​ If above doesn't work, go to Instagram settings > connected apps > remove Blotato > connect again. ​ Fix #4:

Finally, if all else fails, one last thing is make sure in Instagram settings:

Settings > Sharing and Reuse > Allow People to Share Externally > Website Embeds is toggled on.