> For the complete documentation index, see [llms.txt](https://help.blotato.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.blotato.com/settings/social-accounts/instagram.md).
# Instagram
When connecting your Instagram account, make sure to use your Instagram login details.
Do not use your Facebook login.
:bulb: Important: you must have a Professional or Business Instgram account. Personal Instagram accounts cannot connect to 3rd party apps.
***
## Connecting Multiple Instagram Accounts
As you can see below, click on the three dots in the top right corner. Now you can switch the Instagram account directly in the consent screen:
***
## Error: 400 Session Error Connecting Instagram Account
**IMPORTANT:** Sometimes, your IG account connected successfully even though you see the 400 error. Before attempting solutions below, check if you can make a test Instagram post.
Fix #1:
* Open incognito Chrome browser
* Log out of all other Instagram accounts
* Log into the 1 Instagram account you want to connect
* Then log into Blotato
* Reconnect your account
Fix #2:
I've seen some people fix this by simply waiting a few hours and connecting again. This means it's an Instagram issue, and there's not much I can do on the Blotato side.
Fix #3:\
\
If above doesn't work, go to Instagram settings > connected apps > remove Blotato > connect again.\
\
Fix #4:
Finally, if all else fails, one last thing is make sure in Instagram settings:
Settings > Sharing and Reuse > Allow People to Share Externally > Website Embeds is toggled on.
***
## Error: HTTP 500 When Connecting Additional Instagram Accounts
If your first Instagram account connects but each additional account fails with "HTTP ERROR 500" right after you log into Instagram, that error page comes from Instagram's own servers, not Blotato. Instagram could not finish the authorization step, so the first account went through and the rest did not.
Fix:
* Log out of **both** Instagram and Facebook completely, not only Instagram. Instagram authorizes through Facebook, so a stale Facebook session blocks the next connection.
* Open an incognito Chrome window.
* Log into only the one Instagram account you want to add.
* Then log into Blotato and click **Reconnect**.
* Connect your accounts one at a time, waiting a moment between each.
This is an Instagram-side error, so waiting a few hours and retrying also resolves it in many cases.
***
## Error: Account Isn't Eligible When Connecting Instagram
If you switched to a Professional or Business Instagram account but still get an "account isn't eligible" error when you try to connect, reauthorize Instagram and remove the "messaging" permission on the consent screen.
* Go to [Settings > Social Accounts](https://my.blotato.com/settings) and click **Reconnect** on Instagram.
* On the Instagram permissions screen, uncheck the **messaging** permission.
* Leave the rest of the permissions checked and finish connecting.
***
## Instagram Auto-Share to Facebook
If you have Instagram's built-in setting enabled to auto-share posts to Facebook, that setting still works when posting through Blotato. Blotato posts to your Instagram account via the Instagram API, and Instagram applies its own crossposting rules the same as any other post.
---
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