Troubleshooting

To troubleshoot Blotato API errors, check your "Failed" dashboard: https://my.blotato.com/failed

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API Error: "The service is receiving too many requests from you"

This API error means you are calling the Blotato API too fast.

The Blotato API has a rate limit to prevent spamming and abusing social media endpoints, which helps keep Blotato's integration in good standing with the social platforms.

The Upload Media endpoint has a user-level rate limit of 10 requests per minute.

The Publish Post endpoint has a user-level rate limit of 30 requests per minute.

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API Error: "The aspect ratio is not supported"

This API error means the video you're trying to upload is not an aspect ratio supported by the platform.

For example, a video with dimensions 2160x2880 is 3:4. But the only supported Instagram formats are 1:1, 4:5, 1.91:1, 9:16 (as an example).

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Does the Blotato API Offer Faceless AI Video Generation?

Currently, Blotato does NOT offer faceless video generation through the API.

Although it is technically possible to make AI images and videos via the Blotato API right now, I don't have bandwidth to make it more robust, create documentation, and troubleshoot inevitable issues. To be transparent, this is not something I will prioritize in the next few months because I want to first making the Blotato video editor the BEST web-based AI video editor on the market.