Troubleshooting

To troubleshoot Blotato API errors, check your "Failed" dashboard: https://my.blotato.com/failed

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API Error: "The service is receiving too many requests from you"

This API error means you are calling the Blotato API too fast.

The Blotato API has a rate limit to prevent spamming and abusing social media endpoints, which helps keep Blotato's integration in good standing with the social platforms.

The Upload Media endpoint has a user-level rate limit of 10 requests per minute.

The Publish Post endpoint has a user-level rate limit of 30 requests per minute.

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API Error: "The aspect ratio is not supported"

This API error means the video you're trying to upload is not an aspect ratio supported by the platform.

For example, a video with dimensions 2160x2880 is 3:4. But the only supported Instagram formats are 1:1, 4:5, 1.91:1, 9:16 (as an example).

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Does the Blotato API Offer Faceless AI Video Generation?

YES, Blotato now offers faceless video generation via API.

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Seeing error 400 "body/template/id must be equal to constant"?

This error means you need to pass in a template object and id. For example, when generating a video through Blotato API, try this from the examples:

{
    "script": "you wake up as a pharaoh",
    "style": "cinematic",
    "template": {
        "id": "base/pov/wake-up"
    }
}