> For the complete documentation index, see [llms.txt](https://help.blotato.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.blotato.com/settings/faqs.md). # FAQs ## Where do I find key Blotato pages? * [Settings](https://my.blotato.com/settings) * [AI Agent](https://my.blotato.com/agent) * [Videos Dashboard](https://my.blotato.com/videos) * [Create New Video](https://my.blotato.com/videos/new) * [Upcoming Posts](https://my.blotato.com/queue/schedules) * [Content Calendar (visual)](https://my.blotato.com/queue/calendar) * [API Dashboard](https://my.blotato.com/api-dashboard) * [Billing](https://my.blotato.com/settings/billing) * [API Keys](https://my.blotato.com/settings/api) * [Brand Kit](https://my.blotato.com/settings/brand) * [Profile](https://my.blotato.com/settings/profile) ## How do you update your email? To update your email: 1. Go to [Settings > Profile](https://my.blotato.com/settings/profile) 2. Click "Update Email" 3. Enter your new email address 4. Verify your new email by clicking the link sent to your new email ## How do I transfer my account to someone else? You do not need to create a new account. Change the email on your existing account and hand it over. 1. Log into Blotato with your current email in your own browser. 2. Go to [Settings > Profile](https://my.blotato.com/settings/profile) and click "Update Email". 3. Enter the new owner's email address. 4. Blotato sends a verification code to the new email address. 5. Have the new owner send you the code, then enter it in your original browser session (the same tab where you clicked "Update Email"). Important: * Enter the code in the session that started the change, not on the new owner's device. If nobody enters it back in your open Blotato tab, the change does not complete and the account stays on your email. * Codes expire in about 15 minutes. If the code expired, request a fresh one at [my.blotato.com/login](https://my.blotato.com/login) and use it immediately. An "Invalid or expired token" error during this flow means the code was entered in the wrong session or after it expired. Redo the steps above from your original browser. ## How do you change password? Blotato uses magic link authentication, so there is no password. Simply enter your email, then grab the verification code sent to your email. There is no way to change or manage your password because Blotato does not use passwords. :bulb: Magic link authentication is more secure than passwords because it eliminates the risk of choosing weak or reused passwords that can be phished or brute-forced. It relies on one-time, time-limited links sent to a verified email, reducing the overall attack surface and risk of compromised passwords. ## How do I log out of Blotato? To log out of Blotato, go to ([Settings](https://my.blotato.com/settings)), click Profile tab, and click Log Out button. ## Can I create multiple brand voices? Yes. Go to [Settings > My Brand](https://my.blotato.com/settings/brand) to create more than one brand -- one for each brand, client, or audience. Each brand has its own Brand Kit (business details, audience, posting topics, and brand visuals). * Use the **Brand** dropdown at the top of the page to switch between your brands. * Mark one brand as **Primary**. Your primary brand is used by default in content generation. * When you generate content in the [AI Agent](https://my.blotato.com/agent), pick which brand to use from the **Brand Voice** dropdown. Social accounts are not linked to a brand -- select the right accounts for each client or brand when you schedule the post. See [Can I link social accounts to a specific brand?](/settings/brand-kit.md#can-i-link-social-accounts-to-a-specific-brand) See [Manage multiple brand voices](/tips-and-tricks/manage-multiple-brand-voices.md). --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.blotato.com/settings/faqs.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.