# Errors Common Facebook publishing errors and how to fix them. For the full error reference across all platforms, see [Error Reference](/support/errors.md). | Error | Explanation | Fix | | --------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Could not upload video to Facebook: Please reduce the amount of data you're asking for, then retry your request | Facebook/Meta API server-side error. It is more common on larger Pages, often around 5,000+ followers, because Facebook may run out of memory while processing the publish request. The post can sometimes publish successfully even though the API reports a failure. | 1) Check the Facebook Page first to see if the post already published. 2) Wait a few minutes, then retry the post from [Failed Posts](https://my.blotato.com/failed) (web app) or re-run your automation step (n8n/Make). 3) If the post uses Page mentions, try removing the mention and adding it manually later on Facebook. 4) If the error persists across multiple retries over an hour, submit a support ticket via in-app chat with the post ID, timestamp, and Facebook Page follower count. | | Could not upload video to Facebook: (#100) The global id xxxxxxx is not allowed for this call | Your Facebook Page ID is incorrect. | Use the official Blotato n8n/Make nodes -- select the Page from a dropdown instead of copying IDs manually. See: [n8n Basics](/api/n8n/n8n-basics.md). If you are passing the Page ID manually, copy it from [Settings > Social Accounts](https://my.blotato.com/settings) using the "Copy Page ID" button. | | Error posting to Facebook: (#200) requires pages\_read\_engagement and pages\_manage\_posts permission | Facebook Page permissions are incomplete or partially authorized. | 1) Go to [Settings > Social Accounts](https://my.blotato.com/settings). 2) Click Reconnect for your Facebook account. 3) In the Meta permissions popup, select "Opt in to current Pages only" and check each Page individually. 4) If the Page still fails, remove the Blotato app from Meta Business Suite (Settings > Accounts > Apps) and reconnect fresh. See: [Facebook Connection Guide](/settings/social-accounts/facebook.md). | | Wrong Page ID | Facebook requires both an Account ID and a Page ID. | Copy the Page ID using the "Copy Page ID" button in [Settings > Social Accounts](https://my.blotato.com/settings). Or use the official Blotato n8n/Make nodes to select the Page from a dropdown. | | Could not upload video to Facebook: There was a problem uploading your video file | The same Facebook account is connected to two different Blotato accounts. Each reconnection on one Blotato account invalidates the Facebook token on the other. | Connect each Facebook account to only ONE Blotato account. You can connect multiple Facebook accounts to a single Blotato account, but the same Facebook account cannot be linked to multiple Blotato accounts. See: [Facebook Limitations](/platforms/facebook/limitations.md#one-blotato-account-per-facebook-account). | *** **Didn't find your error?** * [Full Error Reference](/support/errors.md) * [API FAQs](https://github.com/Blotato-Inc/help.blotato.com/blob/main/api/faqs.md) * [General FAQs](/support/faqs.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.blotato.com/platforms/facebook/errors.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.